Privacy Policy

01 Information We Collect

We collect information you share directly and data generated when you use our website and mobile apps.

• Personal: name, email address, mobile number, booking preferences.
• Location: city or precise location when you enable it, to show nearby salons.
• Device & Usage: device model, app version, pages viewed and interactions.

02 How We Use Your Information

Your information helps us deliver and improve the BookMyBeauty experience.

• Confirm, remind and manage your appointments.
• Recommend salons, services and offers relevant to you.
• Provide customer support and respond to enquiries.
• Improve our services, safety and fraud prevention.

03 Sharing of Information

We share information only as needed to operate our services.

• With salon partners, limited to your booking details.
• With service providers who process payments, analytics or messaging on our behalf.
• When required by law or to protect rights and safety.

04 Data Security

We use industry-standard technical and organisational measures — including encryption in transit and at rest, and role-based access — to protect your data.

05 Data Retention

We retain your information only as long as needed for the purposes described, or as required by law. You may request deletion of your account data at any time.